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Terms of Service

The terms of using
Surforme.

Effective date: June 2, 2026.

Acceptance of these termsEligibilityWhat Surforme is, and is notYour accountPlans, billing, and cancellationAcceptable useYour content and consentIntellectual propertyDisclaimersLimitation of liabilityGoverning lawChanges to these termsContact

01Acceptance of these terms

By creating an account or using Surforme, you agree to these terms.

02Eligibility

To use Surforme, you must reside in Québec and be of the age of majority.

03What Surforme is, and is not

Surforme organizes and synthesizes your health information into a structured Portrait and surfaces patterns and gaps so you can have better conversations with qualified professionals. Surforme does not provide medical advice, does not diagnose, does not predict outcomes, does not interpret scans, and does not prescribe treatment, and it does not replace your physician or care team. In an emergency, contact emergency services.

04Your account

Signing in uses a secure email link, so there is no password. You are responsible for access to your email and for activity on your account.

05Plans, billing, and cancellation

These billing terms apply once paid plans open; nothing is charged while Surforme is at the waitlist stage. Plans are offered on an annual commitment, billed annually, with renewal disclosed before each cycle. You can cancel before your renewal date to prevent the next billing cycle.

06Acceptable use

Use Surforme only for your own health information. Do not misuse the service, disrupt it, or try to access it unlawfully.

07Your content and consent

You keep ownership of the sources you upload, and you grant Surforme the permissions it needs to process them and generate your Portrait, as described in the Privacy Policy.

08Intellectual property

The Surforme platform, its design, and its content are owned by Surforme Inc.

09Disclaimers

The service is provided on an as-is basis. Surforme does not warrant that a synthesis is complete or free of error, and it is not a substitute for professional medical judgment.

10Limitation of liability

To the extent permitted by Québec law, Surforme is not responsible for indirect or consequential damages arising from your use of the site or service. Detailed limits will be set out before paid plans open.

11Governing law

These terms are governed by the laws of the Province of Québec and the federal laws of Canada that apply there.

12Changes to these terms

We may update these terms. When we do, we will revise the effective date above and communicate any material change.

13Contact

Questions about these terms can be sent through our Contact page.

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